See how to block unwanted cell phone calls: Step by Step 

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Have you ever wondered how to block unwanted cell phone calls? Definitely, at some point already.

Operators can end up being quite disruptive when it comes to telemarketing calls because they are one of the most suitable sales channels for them, or even billing.

But what about your peace, where is it? In this article you will discover how to block telemarketing calls and be at peace with yourself all day long.

Instructions on how to block unwanted calls on your cell phone

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O registro no serviço da Anatel é rápido e simples. Acesse o portal “Não Me Perturbe” e siga as instruções abaixo:

1. Register

Click on “I want to register”, located above the “Log in” option, and enter your personal data, such as full name, CPF, email address and password. To proceed, click “Next”.

2. Validate your email

Access the email provided during registration, copy the numeric code sent by the service and paste it in the “Confirmation code” field. Then click “Confirm”. After validation, select “Continue”.

3. Log in

Enter your email and password, check the “I'm not a robot” box and click “Submit”.

4. Request call blocking

In the top left corner, click on “New lock”. On the next screen, enter the phone number you want to stop receiving calls from and choose the companies you want to block. Then click “Send”.

5. Validate the request

A verification code will be sent via SMS to the registered phone number. Enter the code on the website and click “Send” to complete the request.

Which companies participate in “Don’t Disturb Me”?

The option to block telemarketing calls is part of the measures adopted to combat abuse in this field.

It is important to mention that this restriction does not apply to situations such as data confirmation, fraud prevention, billing and retention of portability requests. 

Therefore, do not worry about including a bank with which you have an account on the block list, as they will still be allowed to contact you when the matter is of interest to the customer.

Is it possible to remove your number from “Do Not Disturb Me”?

You can make changes to your registration with the Anatel service at any time. It is possible to remove or add companies to the block, or even completely delete the request to receive calls again.

Additionally, there are other services that can be used as alternatives to “Do Not Disturb Me,” such as federal blocking services. Check which is available in your state and how to do it online.

How to block telemarketing or spam calls?

As mentioned previously, “Do Not Disturb Me” only blocks calls from operators and financial institutions. This means that other telemarketing companies can obtain your number and place unwanted calls.

To avoid this inconvenience, you can resort to your own cell phone settings (whether Android or iOS) or applications that allow you to block calls. 

Truecaller and Hyia are some of the most popular apps available in the market.

What types of calls are blocked by the Anatel service?

The service blocks calls related to telecommunications service offers (mobile/fixed telephony, pay TV and internet) made by operators, as well as calls related to payroll loan and payroll credit card operations offered by financial institutions.

Is it possible to block a company that is not on the list?

Through Anatel's service, it is currently not possible to restrict telemarketing calls from companies that are not on the list available on the website.

How long does it take for “Do Not Disturb Me” to start working?

After registration, the block will come into effect within 30 days. Before that, you may still receive calls from companies on the block list.

What if I keep receiving unwanted calls?

If you continue to receive calls after registering, you can file a complaint in the “Complaint” section of the “Don’t Disturb Me” website. 

It is recommended to write down the date, time of the call, details of the offer and the company's telephone number.

We hope that this step-by-step guide on how to block telemarketing calls In your cellphone grant you a little peace from today.

Extra:

How to block calls using each cell phone model?

There are several cell phones that have features to block unwanted calls. However, it is important to note that the call blocking feature may vary depending on the operating system and specific device settings.

Here are some examples of cell phones that are known to have good call blocking options:

  1. iPhones: Apple iPhones have advanced call blocking features. You can add unwanted numbers to a block list, forward calls directly to voicemail, and even silence calls from unknown numbers.
  2. Samsung Galaxy: Samsung's Galaxy line also offers several call blocking options. Newer models often have features to block calls from specific numbers, unknown numbers, or spam calls. You can also set up filters to block unwanted text messages.
  3. Google Pixel: Google's Pixel smartphones have a feature called “Unwanted Calls” that identifies and blocks spam calls before they reach you. This functionality is powered by artificial intelligence and is regularly updated to adapt to new types of unwanted calls.
  4. Sony Xperia: Sony's Xperia devices usually have a native app called “Phone” that offers call blocking features. You can block specific numbers, unknown numbers, and even use third-party services to identify and block unwanted calls.
  5. OnePlus: OnePlus smartphones typically include a call blocking feature that allows you to block unwanted numbers. You can also set your device to silence calls from unknown numbers or use third-party apps for additional protection.

These are just a few examples of cell phones with call blocking features. It is always recommended to check the device's specifications and software options before making a purchase to ensure it meets your unwanted call blocking needs.

Thanks for reading this far!

Bruna Cezario
Bruna Cezario
Digital content writer since 2019, I currently live in France, I have a degree in Administration from the University of São Paulo, passionate about travel, digital marketing and news. It is truly a pleasure to help you understand more about these subjects!